Access user manuals, product guidance and aftersales support for VB-Airsuspension and SHR systems. For installation, servicing or technical assistance, your local VB-approved dealer is your first point of contact
Expert support starts with a VB-Accredited Dealer
VB-Airsuspension and SHR Hydraulic Levelling systems are precision-engineered upgrades. To ensure safety, performance and warranty protection, all servicing and support should be handled by an authorised VB dealer.
Our dealer network is fully trained on both VB and SHR systems - from diagnostics and recalibration to warranty claims and software updates.
By working with an approved partner, you can be confident your vehicle remains compliant, correctly installed and performing exactly as designed.
Find your local dealerUser Guides
Find official user guides and documentation for your VB-FullAir and VB-SemiAir systems below. These guides cover operation, remote controls, safety information and system functionality.
If you’re unsure which system you have, your authorised VB-Dealer can help.
VB-FullAir User Guide (New Remote)
Service & Maintenance
Aftersales & Warranty Support
For any aftersales enquiry, please contact an authorised VB dealer directly. Dealers are equipped to carry out system diagnostics, repairs and servicing.
If you have a VB-FullAir system, please have your VB:ID number available when booking.
VB-Premium Dealers aim, wherever possible, to offer a diagnostic booking within 7 working days.
Please note:
- Dealers may charge for diagnostics
- If a manufacturing defect is confirmed within the VB warranty period, diagnostic charges may be reclaimed
- During peak season, repair bookings may have extended lead times
- For urgent repairs, contact alternative authorised dealers for availability
Ordering Spare Parts
Spare parts for VB systems are supplied exclusively through the authorised VB dealer network. Parts cannot be purchased directly from VB-Airsuspension UK.
To help your dealer assist you quickly, please have the following information ready:
- Your vehicle VIN number (visible at the base of the windscreen)
- Your VB owner’s card (if issued)
- Vehicle make, model and year
- A clear image of the part required
Dealers can advise on availability, pricing and fitting.
Find your local dealer